At Elemental Horizons we strive to provide the best possible customer service. As part of this commitment we will do our best to ship your order as quickly as possible. Because of the custom built nature of some of our products, lead time for some orders can be longer depending on the time of year and sales volumes. If the lead time to ship your order will be longer than 1-2 business days, we will contact you via the email address provided with your order.
For orders within the United States, we offer USPS Priority Mail, Fed Ex Ground, and Fed Ex 2nd Day shipping. Rates and delivery times vary from service to service depending on the distance to the destination, see the chat below for general time and cost estimates. Note: Due to problems with the US Postal Service, backpack orders will only be shipped via Fed EX services. Please provide a physical address where you can receive a FedEx delivery when placing your order.
International orders are shipped via USPS Priority Mail International. On average this service takes 6-10 business days in transit plus any delays in customs once the package reaches the destination country. Rates vary depending on the weight of the package and the distance to the destination. The best way to get an international shipping quote is to begin the order process. You will be given an accurate shipping quote before you are asked to provide any payment information and you can cancel your order at any time.
Please note: Orders paid for with personal check or money order will be shipped upon receipt of payment.
Please contact customer service here with any questions.
|Domestic Shipping Rates and Times|
(2 - 6 Business Days Via USPS First Class Mail, Priority Mail or Fed Ex Ground)
|$0.00 - $5.00||$4.50|
|$5.01 - $50.00||$8.00|
|$50.01 - $100.00||$10.00|
|$100.01 - $200.00||$14.00|
|$200.01 - $400.00||$23.00|
|$400.01 and Over||$45.00|